Privacy Policy (Top Gun Automotive / TopGunZAuto.com)

Effective Date: January 21, 2026

Last Updated: January 21, 2026

Top Gun Automotive (“Top Gun,” “we,” “us,” or “our”) operates the website https://topgunzauto.com (the “Site”) and related software applications and services (including our shop operating system, CRM, automation, and marketing programs) (collectively, the “Services”). This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or use our Services.

Company / Contact

  • Business Name: Top Gun Automotive
  • Address: 9115 Stella Link Rd, Houston, TX 77025
  • Support Email: training@topgunzauto.com
  • Phone: +1 (832) 970-4077

1) Information We Collect

We may collect the following categories of information:

A. Information you provide to us

  • Lead / demo request info: shop name, owner name, email, phone number (optional), location (optional), notes (optional).
  • Account info: name, email, password (encrypted), role and permissions (if you create an account).
  • Billing info: billing contact details and payment-related information (processed by payment providers; we typically do not store full card numbers).
  • Communications: messages you send us (email, chat, forms), support requests, and feedback.

B. Information collected automatically

  • Device & usage data: IP address, browser type, pages viewed, referring/exit pages, timestamps, clicks, and general analytics.
  • Cookies & similar technologies: used for site functionality, analytics, and to improve user experience.

C. Information processed on behalf of customers (where applicable)

If an automotive shop uses our platform, the shop may upload or connect customer/contact data (e.g., customer names, phone numbers, vehicle details, appointment or repair order info). In those cases, the shop is typically the “controller” of that data and we process it to provide the Services.

2) How We Use Information

We use information to:

  • Provide, operate, and improve the Services (CRM, messaging, automation, DVIs, reporting, and marketing programs).
  • Respond to inquiries, schedule demos, and provide customer support.
  • Send administrative messages (service updates, security alerts, billing notices).
  • Send marketing communications only when you opt in (you can opt out anytime).
  • Analyze usage, troubleshoot, prevent fraud/abuse, and maintain security.

3) How We Share Information

We may share information:

  • With service providers who help us run the Services (hosting, analytics, communications, payment processing, customer support).
  • For legal and compliance reasons (to comply with law, enforce terms, protect rights, safety, and security).
  • In business transfers (merger, acquisition, or asset sale), subject to appropriate protections.

Mobile / SMS Non-Sharing (A2P Required)

No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. Information sharing to subcontractors in support services, such as customer service, is permitted. All other use case categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

4) SMS/Text Messaging & Consent

If you provide your phone number and opt in, we may send marketing and/or non-marketing text messages (e.g., demo scheduling, account/service updates, reminders, support). Consent is not required to purchase. Message frequency may vary. Message & data rates may apply. You can opt out anytime by replying STOP.

(Your opt-in forms should include the required consent language and link to this Privacy Policy and the Terms & Conditions in the form footer.)

5) Cookies & Tracking

We use cookies and similar technologies to:

  • Remember preferences and improve site functionality
  • Understand site performance and visitor behavior (analytics)

You can control cookies through your browser settings.

6) Data Retention

We retain personal information for as long as necessary to provide the Services, comply with legal obligations, resolve disputes, and enforce agreements.

7) Security

We use reasonable administrative, technical, and physical safeguards to protect information. No method of transmission or storage is 100% secure.

8) Your Choices

Depending on your location, you may have rights to access, correct, delete, or object to certain processing of your personal information. You may also opt out of marketing communications at any time (email unsubscribe links and SMS STOP).

9) Children’s Privacy

Our Services are not directed to children under 13, and we do not knowingly collect personal information from children.

10) Changes to This Policy

We may update this Privacy Policy from time to time. We will post the updated version with a new “Last Updated” date.

11) Contact Us

Questions? Contact: training@topgunzauto.com or +1 (832) 970-4077.