What changes should I look for to know if the consulting is effective?

The first thing you'll notice is a shift in your team's engagement. Staff will likely show more motivation and clarity in their roles. This change often leads to smoother operations and better communication among team members. You might find that tasks are completed more efficiently and that the overall atmosphere in the shop improves. Over time, you'll also see changes in how customers respond. They may express increased satisfaction with your services, leading to repeat business and referrals. Keep an eye on customer feedback and reviews. These qualitative shifts can indicate that the consulting is making a positive impact on your shop. Remember, every shop is different, and changes may vary based on your specific situation.